Customer survey

Increasing the level of customer satisfaction has always been the top of this company’s activities. In this regard, we would appreciate it if you could help us in doing this task by completing the following detailed items and providing your opinion. In addition, specify your opinions regarding each of the following items regarding the products of this company in the relevant columns or mark √. In each case, a score of “10” is considered as complete satisfaction and a score of “1” as dissatisfaction.

Dear Customer

phone

Mr./Ms. Engineer

Company

Matching the technical specifications of the product with the specifications of the order:

Matching the prototype with the sent product:

Variety of products:

The status of the company's products compared to foreign competitors:

Ease of communication with company managers:

The way the sales staff behaves when taking an order:

Quality performance of products during consumption:

The process of improving the quality of products:

Appearance of the product:

How to advertise and inform about the company's products:

Packaging status:

price of products :

Timely delivery of the product (on-time delivery):

Order description